Leading the Way: Planning By Design Takes Home Third Award for Innovation and Excellence

Key Highlights

• Celebrating Our Third Major Award: The Most Innovative Architectural and Town Planning Consultancy.
• Awarded ‘Architecture Firm of the Year 2024/25’ for the second consecutive year.
• Secured over 680 planning approvals, with a further 900+ pending a decision soon.
• A customer-centric approach has helped us secure over 400 reviews with an average rating of 4.6/5*.
• Planted over 16 200 trees on behalf of our customers in partnership with TreeApp, showcasing our dedication to creating a greener planet.

This marks our third significant accolade in recent times, following our two consecutive Corporate LiveWire Global Awards for “Architecture Firm of the Year.”

This latest recognition highlights our continued commitment to innovation, outstanding client service, and industry leadership. As we look back on our journey so far—and ahead to what’s next—we’d like to take a moment to celebrate our achievements and express our gratitude to everyone who has supported us.

A Growing Portfolio of Success

Our success is built on the success of our clients. Over the past few years, we’ve amassed more than 670 five-star planning approvals and currently have 900+ planning applications pending decisions. These numbers are a testament to our dedication and effectiveness in navigating the planning process for a wide range of projects.

Stellar Client Feedback

We’re equally proud of our reputation for excellence. We have over 400 client reviews and an average rating of 4.6 out of 5 stars. In addition, more than eleven video testimonials from happy clients share the stories of how our collaborative approach has helped them realize their visions. This invaluable feedback motivates us to keep refining our methods, so we can continue providing exceptional service.

Our Expert, Expanding Team

In just a few short years, our team has grown from a small group of three to a diverse team of 30+ experts, including chartered architects, town planners, customer service specialists, and operations professionals. This expansion has enabled us to handle projects of varying sizes and complexities, ensuring that every client benefits from in-depth knowledge, tailored solutions, and dedicated support.

Planting Trees for a Greener Future

At Planning By Design, our commitment to sustainability is at the heart of everything we do. Since April 2023, we’ve proudly planted over 16,200 trees for our clients—delivering 10 trees for every new instruction. This initiative not only mitigates the environmental impact of development but also reinforces our dedication to leaving a positive, enduring legacy for future generations.

We partner with Treeapp, the innovative platform that underpins our reforestation efforts. Treeapp ensures transparency and sustainability by planting trees in regions where reforestation is most needed. Their meticulous approach includes selecting native species that enhance local ecosystems and offer tangible benefits to nearby communities. This collaboration perfectly aligns with our goal at Planning By Design: to ensure that every project contributes to a healthier, greener environment.

Embracing AI and Driving Innovation

At Planning By Design, innovation is not just a buzzword—it’s the cornerstone of our growth and success. We’re proud to harness the power of artificial intelligence to enhance the quality, efficiency, and accuracy of our services, all while keeping costs down for our clients.

A key element in our AI strategy is Aisa, our dedicated AI-powered assistant available 24/7. Aisa ensures that our customers receive immediate, personalized support at any time of day, handling inquiries, providing project updates, and streamlining communications. This round-the-clock assistance not only boosts customer satisfaction but also allows our team to focus on creative problem-solving and strategic project management.

By integrating Aisa and other advanced AI tools into our workflow, we’re automating routine tasks and gaining deeper insights through data analysis. This means more efficient collaboration among our experts, streamlined processes, and more informed decision-making across every project. Our use of AI helps us deliver precise, innovative solutions tailored to the unique needs of each client, reinforcing our commitment to excellence.

In essence, our investment in AI is transforming the way we work, ensuring that we remain at the cutting edge of the industry. With Aisa on board, we’re not just adapting to technological advancements—we’re leading the charge in creating smarter, more efficient planning and design solutions for the future.

Gratitude and Looking Ahead

None of our achievements would be possible without the support of our clients, team, and partners. We extend our heartfelt thanks to everyone who has placed their trust in us, contributed their expertise, or partnered with us along the way. Your confidence and collaboration have helped shape Planning By Design into the award-winning consultancy it is today.

As we celebrate this new accolade, we also look forward with excitement. We are on an accelerated growth path and remain fully committed to becoming the No.1 Planning & Design consultancy in the UK. Our passion for excellence, innovation, and client success will continue to drive us forward—together, the best is yet to come.

Thank you for sharing in our celebration, and we can’t wait to see what we’ll achieve together next!